About GoldMoney

Background and general information about GoldMoney

Where is GoldMoney located?
The GoldMoney administrative office and the computer servers that run its website are all located ...

Where is my personal data kept?
All customer records are kept safe and secure in our office and servers in Jersey, British Channel ...

What is the office address and telephone number of GoldMoney?
Our office address is: Net Transactions Limited 1st Floor32 Commercial StreetSt Helier, Jersey ...

What is a Holding?
Your account in GoldMoney is called a Holding, which is the record of your activity in GoldMoney ...

How long does it take to open a GoldMoney account?
It's easy to do and only takes about 15-20 minutes to complete the online account application. If ...

If the dollar begins to drop and the price of gold begins to rise versus the dollar, does the balance in my Holding move with the price of gold?
Yes, you own goldgrams in your Holding, so the purchasing power of your goldgrams rises or falls as ...

What safeguards are in place to protect my gold and silver if GoldMoney goes out of business?
If for any reason GoldMoney stops operating, Holdings with approximately 12,500 goldgrams or more ...

What is GoldMoney?
GoldMoney® is a better way to buy and sell gold, silver and platinum - it's easy and ...

What is a goldgram?
GoldMoney measures gold in terms of grams, called goldgrams®. One goldgram in weight is equal to ...

What fee does GoldMoney charge?
A complete list of fees charged by GoldMoney can be found in our table of fees.

What are the cost advantages of using GoldMoney?
GoldMoney is the least expensive way to own gold and silver in allocated storage, which is the ...

Why should I buy precious metals through GoldMoney instead of buying coins or certificates?
Coins and bars have many disadvantages, including high costs and the time consuming searches for ...

How can I be assured that my precious metals are really in the vault?
There are several important checks and balances in GoldMoney that protect each customer's metal. We ...

On what software does GoldMoney operate? How can I be sure I am using a safe and reliable online transaction system?
GoldMoney operates using industry-recognised software and hardware. GoldMoney was originally ...

How can I be sure that GoldMoney is safe and that proper disaster recovery procedures have been put into place?
GoldMoney has implemented a Business Continuity Plan (BCP) to ensure that operations can continue ...